📦 Need to Make a Return?
No problem! Just get in touch with our support team via the Contact Us page within 180 days of delivering your order. To help us assist you faster, please include the following in your message:
- The name on the order
- Your order number
- A description of the issue
- Photos showing the problem
- Let us know if you’d like a replacement or a refund
⚠️ Please Note: Booteecamp is not responsible for customer-related mistakes such as typos, image quality issues, or incorrect selections made at checkout. We recommend carefully reviewing your order before confirming it.
✅ Return Eligibility
We accept returns for non-sale items within 180 days of delivering. Items must be:
- Unworn and unwashed
- In original condition with tags
- Accompanied by a sales receipt
🚚 Return Shipping
We’re proud to offer free returns on defective or damaged products.
Return cost: $0.00
📬 How to Return an Item
After contacting us at [email protected] and receiving return authorization, follow these steps:
- Prepare Your Package
Include a printout of your order confirmation email with your return. - Ship It Back
Send your item using your local postal service or any courier to the address we provide. Don’t forget to email us the tracking number once it’s on the way. - Get Confirmation
As soon as your return arrives at our warehouse, we’ll send you a confirmation email. You’ll also be notified whether your refund or replacement request has been approved.
📞 Questions? We’re Here to Help
Still unsure about the return process? Contact us anytime. We’re committed to your satisfaction.
- Email: [email protected]
- Phone: +1 (920) 710-8516
- Hours: 9:00 AM – 6:30 PM EST (Monday – Friday)
- Address: 31727 Avenue E, Yucaipa, CA 92399, United States Of America
🧡 At Booteecamp, your satisfaction is our mission. Let us make it right.